Last Updated: [October 16, 2025]
1. Introduction
Welcome to Aerspeck (“we,” “our,” “us”). We are a agency specializing in mobile application development, website design, and chatbot creation. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us, including when you:
* Visit our website [Your Website URL, e.g., www.aerspeck.com].
* Use any mobile applications we develop for you (as a client) or for our clients (as an end-user).
* Interact with chatbots we have designed and deployed for our clients.
* Communicate with us for sales, support, or inquiries.
We are committed to protecting your privacy and handling your data responsibly. Please read this policy carefully. If you do not agree with the terms, please do not access our website, services, or applications.
2. Information We Collect
We collect information in several ways, depending on your relationship with us.
A. Information You Provide Directly:
- Contact and Inquiry Information: When you contact us via a form, email, or phone, we collect your name, email address, phone number, company name, and the content of your message.
- Client Project Information: When you become a client, we collect business information necessary for the project, such as project requirements, design preferences, branding assets, and login credentials for relevant platforms (which are stored securely and used only for the purpose of delivering the service).
- End-User Information (via our clients’ apps/chatbots): When you use an application or chatbot developed by Aerspeck for one of our clients, we may process data on behalf of our client. The specific data collected is determined by our client’s requirements and is outlined in *their* privacy policy. This may include:
* User profile information (name, email).
* Usage data and interaction logs with the app or chatbot.
* Location data (if the app requires it).
* Any other information you voluntarily provide to the chatbot or app.
B. Information Collected Automatically:
- Website Usage Data: When you visit our website, we automatically collect information such as your IP address, browser type, operating system, access times, and the pages you view. We use cookies and similar tracking technologies for this purpose (see Section 5).
- App/ Chatbot Analytics: For the apps and chatbots we build, we often integrate analytics tools to understand user behavior, feature usage, and performance. This data is aggregated and anonymized where possible and is used to improve the product for our clients.
3. How We Use Your Information
We use the information we collect for the following purposes:
* To Provide and Maintain Our Services: To develop, operate, and improve the apps, websites, and chatbots for our clients.
* To Communicate with You: To respond to your inquiries, send you project updates, provide customer support, and send you administrative information.
* For Business Development: To understand your needs as a potential client and present relevant service offerings.
* For Analytics and Improvement: To analyze trends, track user interactions with our products and our clients’ products, and improve the functionality and user experience.
* For Security and Fraud Prevention: To monitor and protect the security of our services, website, and business.
* For Legal Compliance: To comply with applicable laws, regulations, and legal processes.
4. Legal Basis for Processing (For EEA Users)
If you are from the European Economic Area (EEA), our legal basis for collecting and using your information is:
* Performance of a Contract: When processing is necessary to fulfill our contractual obligations to you as a client.
* Your Consent: When you have given us explicit consent, for example, by signing up for our newsletter.
* Legitimate Interests: For our legitimate business interests, such as marketing, fraud prevention, and improving our services, where these interests are not overridden by your data protection rights.
* Legal Obligation: When processing is necessary to comply with the law.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (like web beacons) on our website to collect and use information about you. This helps us analyze website traffic, understand user sources, and improve our site’s performance.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
6. How We Share Your Information
We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties, except in the following limited circumstances:
* With Our Clients: We share end-user data with our clients as necessary to provide the service they have requested (e.g., data from their app or chatbot).
* With Service Providers: We share information with trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., cloud hosting providers, payment processors, analytics services). These parties are contractually obligated to keep your information confidential.
* For Legal Reasons: We may disclose information where required by law, to protect our rights, or to ensure the safety of our users and the public.
* Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred.
7. Data Retention
We will retain your information only for as long as is necessary for the purposes set out in this policy, or as needed to comply with our legal obligations, resolve disputes, and enforce our agreements. The retention period for data we process on behalf of our clients is determined by the client.
8. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
* The right to access – You have the right to request copies of your personal data.
* The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
* The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
* The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
* The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
* The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details provided in Section 11.
9. Data Security
We implement appropriate technical and organizational security measures designed to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include encryption, secure socket layer (SSL) technology, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
10. Our Role as a Data Processor
For the apps and chatbots we develop for our clients, Aerspeck acts as a “Data Processor” under regulations like the GDPR. This means we process data on behalf of our clients, who are the “Data Controllers.” The Data Controller determines the purposes and means of processing. In such cases, we strongly advise our clients to publish their own privacy policy that clearly explains to end-users what data is collected and why. We process this data strictly according to the instructions of our clients and our Data Processing Agreements (DPAs) with them.
11. Contact Us
If you have any questions about this Privacy Policy, your data, or wish to exercise your data protection rights, please contact us at:
Aerspeck
Email: [privacy@aerspeck.com]
Address: [7 Ayekooto street]